Customer Support

For questions about the course content please contact Diederik Gelderman:

For all other enquiries including technical support, accounts, membership information etc please contact Michele:

To log into your account please bookmark this page

You can reset your password here –

If you encountered any trouble resetting your password, please email us at

If you are a member of VBA, you will be able to join our members-only Facebook group. To join, please visit the group page and request to join the group. You will be approved within 24 hours – 48 hours.

For cancellation please contact us at and we can take care of this for you. Please allow 24 to 48 hours.

Please make sure you are logged in (look for the LOG IN link in the top right hand side of the page).

Once you are logged in, hover over “Members Area” in the menu and you will see a drop down menu with the course(s) name names. 

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